Your privacy matters to us. This Privacy Policy explains exactly what personal data waja88 collects, why we collect it, how we use and protect it, and what rights you hold as a member. Please read it carefully — it forms part of your agreement with waja88.
This Privacy Policy ("Policy") is issued by waja88 ("waja88", "we", "us", "our"), the operator of the online gaming platform accessible at waja88.asia. This Policy describes how waja88 collects, uses, stores, shares, and protects personal data relating to individuals who use the waja88 Platform ("Members", "Users", "you").
waja88 is committed to handling personal data responsibly and in compliance with applicable data protection laws. waja88 operates under an internationally recognised gaming authority licence, and the obligations imposed by that licence include specific requirements relating to the handling of member personal data — including identity verification, anti-money laundering records, and responsible gaming documentation.
By registering a waja88 account or using any part of the waja88 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy applies to all personal data collected through the waja88 website at waja88.asia, the waja88 mobile web interface, and any direct communications between you and waja88 via live chat, email, or other channels.
waja88 collects personal data in several ways — information you provide directly, data generated by your use of the Platform, and data obtained from third-party verification services.
waja88 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC documents |
| Processing deposits and withdrawals | Payment information, transaction data |
| Identity and age verification | KYC documents, third-party verification data |
| Anti-money laundering compliance | Transaction data, payment information, KYC documents |
| Responsible gaming monitoring | Behavioural data, transaction data |
| Customer support | Support communications, account data |
| Platform security and fraud prevention | Technical data, fraud signals, transaction data |
| Service improvement and analytics | Technical data, behavioural data (aggregated) |
| Marketing communications (where consented) | Email address, gaming preferences |
waja88 does not use member personal data for automated individual decision-making that produces significant legal effects without appropriate human oversight, except where required by regulatory compliance obligations.
waja88 processes personal data on one or more of the following legal bases:
waja88 does not sell personal data to third parties for commercial marketing purposes. Personal data may be shared in the following limited circumstances:
waja88 engages third-party service providers to assist in Platform operations, including payment processing (Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank), KYC and identity verification, fraud detection, cloud infrastructure, and customer support tooling. All such providers are contractually bound to process personal data only for the purposes authorised by waja88 and to maintain appropriate security standards.
When you play games on the waja88 Platform provided by third-party game studios, those providers may receive technical session data (such as player session tokens) required to operate the game. Personal identifiers are not shared with game providers beyond what is technically necessary.
waja88 may disclose personal data to gaming regulatory authorities, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where required by applicable law or waja88's licensing obligations. waja88 will comply with valid legal process without prior notice to the affected member where such notice is prohibited or would compromise the integrity of the investigation.
In the event of a merger, acquisition, or sale of substantially all of waja88's assets, member personal data may be transferred to the successor entity, subject to equivalent data protection commitments. Members will be notified of any such transfer in advance where practicable.
waja88 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, personalise your experience, and gather analytics data. Cookies used on the waja88 Platform fall into the following categories:
You may manage your cookie preferences through your browser settings. Note that disabling certain categories of cookies may limit your ability to use some features of the waja88 Platform.
waja88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by regulatory obligations:
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
waja88 implements technical and organisational security measures appropriate to the sensitivity of the personal data it processes. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that poses a risk to member rights and freedoms, waja88 will notify affected members and relevant regulatory authorities within the timeframes required by applicable law.
As a member of the waja88 Platform, you hold the following rights with respect to your personal data, subject to applicable law and waja88's legal obligations:
You may request a copy of the personal data waja88 holds about you, together with information about how it is being used. Requests will be responded to within 30 days.
You may request correction of inaccurate or incomplete personal data held on your waja88 account. Certain changes (e.g., name corrections) may require documentary evidence.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected and where no regulatory retention obligation applies. Note that waja88's AML and gaming licence obligations require retention of certain records for a minimum of 5 years.
You may request that waja88 restricts processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on consent or contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal. Withdrawal of consent does not affect waja88's right to process data on other legal bases.
To exercise any of the above rights, please contact the waja88 Data Privacy team at [email protected] with the subject line "Data Privacy Request". waja88 will verify your identity before processing any request affecting personal data.
waja88 operates infrastructure and engages service providers in multiple jurisdictions. Personal data may therefore be transferred to and processed in countries outside of Malaysia. Where such transfers occur, waja88 ensures that appropriate safeguards are in place — including contractual clauses requiring the recipient to apply data protection standards equivalent to those applied by waja88 — to protect your personal data in transit and at its destination.
The waja88 Platform is strictly for individuals aged 21 and above. waja88 does not knowingly collect personal data from persons under 21. If waja88 discovers that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account closed. If you believe personal data of a minor has been submitted to waja88, please contact us immediately at [email protected].
waja88 reserves the right to update this Privacy Policy from time to time. Material changes will be communicated to registered members via the email address on file or through a prominent notice on the waja88 Platform at least 14 days before the changes take effect. Your continued use of the waja88 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We recommend reviewing this Policy periodically to stay informed of how waja88 handles your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by waja88, please contact us through the following channels:
This Privacy Policy was last reviewed and updated on 1 June 2026 and supersedes all prior versions.
All data exchanged between your device and waja88's servers is encrypted using 256-bit SSL — the same standard used by Malaysian internet banking services like Maybank2u and CIMB Clicks. Your credentials and payment details are protected in transit.
Sensitive data fields — including password hashes and payment references — are encrypted within waja88's database infrastructure. Raw sensitive data is never stored in plaintext, minimising risk in the event of any infrastructure incident.
Access to personal data within waja88's internal systems is restricted to authorised personnel with a documented operational need. Administrative access requires multi-factor authentication and is subject to regular access review.
waja88 does not sell your personal data to third-party advertisers or data brokers. Data sharing is limited to service providers who assist in Platform delivery and regulatory bodies with a legal right to receive it.
waja88 retains personal data only as long as is legally and operationally necessary. On the expiry of applicable retention periods, data is securely deleted or anonymised so that it can no longer be linked back to any individual member.
In the event of a data breach posing a risk to member rights, waja88 is committed to notifying affected members and relevant regulatory authorities within the timeframes required by applicable data protection laws — without unnecessary delay.
waja88 handles your personal data with the care and transparency it deserves. If you have questions about your data or want to exercise your privacy rights, our support team is available 24/7.
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